Privacy Policy
At Counturry Wears, we value your privacy. Any personal information collected (such as name, contact details, and payment information) is securely stored and only used to process your orders, improve services, and communicate with you. We do not share or sell your information to third parties without your consent, except where legally required.
Return & Refund Policy
- Eligibility for Returns: Returns are accepted within 7 days of receiving your item, provided it is unused, in original packaging, and has all tags attached.
- Non-Returnable Items: Custom items, sale products, and gift cards are final sale.
- Return Process: Contact our support team with your order number and reason for return. Return shipping is the customer’s responsibility, unless due to a defect.
- Refunds: Refunds are processed within 5-7 business days upon inspection of the returned item and credited back to the original payment method.
- Exchanges: Exchanges are accepted based on stock availability.
Shipping Policy
We offer free standard shipping for all orders, with an option for fast delivery at ₹75. Delivery times may vary depending on the location and selected delivery option. Please allow 1-3 business days for processing before shipment.
Cancellation Policy
Orders may be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may incur a processing fee. Custom or personalized items cannot be canceled once production has begun.
Contact Us
For further inquiries or assistance, reach out to our support team via email at counturry@gmail.com or by phone at +91 7304116209.